Surveys Essay Example | Topics and Well Written Essays - 2500 words

Surveys - Essay Examplees, Behaviour, and Preferences of E-Customers Allworth Press 17 Introduction This present paper is a inquiry paper that seeks to investigate how the internet has revolutionised how business is done and what influences the internet has on the performance of business organisation. The paper will mainly answer this research motion using data collected from questionnaires that were distributed to a target population of fifteen people that comprised of five managers and ten friends and relatives. ... The second part of the paper will test that data that was collected in the first part while the third and final part of the paper will discuss research findings , draw come in a conclusion and then spell out a few recommendation that address the research question. Part 1 1.1 Impact of the internet on businesses Jarvenpaa and Todd (2010) described the Internet as a global network that interconnects all computers in the field thereby enabling different computers in d ifferent corners of the world to communicate with each other. Bridges et al. (2010) further added that the internet is decentralised by design meaning that it is independent and not a property of any one-on-one thou it relies on other physical infrastructures that taps into other networks. Through the interconnectivity provided by the Internet, the world has become a global village and it is no long necessary to move physically from one location to another in order to inquire or acquire a good or benefit since this can be done through the internet and payment as well as delivery can be organised through the uniform platform. According to Bigne (2005), the internet has had a revolutionary impact mostly in the 21st century on the way people carry on conglomerate tasks. For example, it is no longer mandatory to go to work to simply submit or write a report, since the employee can do this at the comfort of his or her own home and then send the report to the manager via the internet . This mode of operating is largely classified under the concept of virtual office, which does not inescapably require workers to work under one physical location. Secondly, Close (2012) noted that it is no longer necessary to visit a physical store in order to inquire about a certain product or service before